John R. Darling, who examined Trans‐Technologies’ business crisis discussed in the previous blog post, presented 15 keys to help you turn any crisis into an opportunity. Key #1 Each business crisis is unique; therefore, every one of them requires a unique response. Key #2 “Crisis management is not mismanagement”. Not any plan must be used […]

According to the writer John R. Darling, Trans‐Technologies’ crisis “has taught the world of international business that a crisis can occur with little or no warning, anywhere, anytime. And it can happen to any business firm, large or small, national or international. It is, in other words, the safest of assumptions that a crisis looms

“Negotiation is the process of guiding a discussion of differing wants and needs toward a mutually rewarding agreement.”  “93% of communication is nonverbal”. This rule is very much applicable on negotiation as it is a specialized form of human communication. Sending and receiving nonverbal messages in business negotiation highly impacts the outcomes of any agreement

Although business or sales challenges require accurate and detailed planning to overcome, few issues can be solved with some nonverbal tricks! One of the main challenges that a salesperson faces on his/her ‘sales mission’ is dealing with people with different personalities. According to the author of the study “Nonverbal Communication and Business Success”, there are