Program Description

Because 93% of communication is nonverbal, according to Albert Mehrabian’s 7-38-55% rule, the Business Communication Academy (BCA) decided to help you master nonverbal communication by offering you its Body Language in the Workplace program.

This program, along with its theoretical and practical parts, introduces you to body language, its various sub-categories, its leakages and incongruence, and how it is interpreted differently across cultures. 

Since effective body language is almost entirely ignored in companies; yet, is extremely vital and can highly affect your job, BCA provides you a few tips on how to properly communicate nonverbally in the workplace or during your job interview. 

This program can help you identify the body language mistakes you don’t realize you make when interacting with different people as well as understand others’ nonverbal messages. 

Being knowledgeable in this field is essential to every business leader or employee especially that it guarantees to maintain good relationships with your boss and colleagues from the same or different cultures, ameliorate your performance with the staff or various clients; thus, ensuring a better work atmosphere. 

Learning Outcomes

1. Recognize the role and importance of body language in the society and the workplace. 
2. Understand the definitions, types, roles, and messages conveyed from different body language sub-categories.
3. Understand the meanings of various universal nonverbal messages performed.
4. Learn how the same nonverbal message can be interpreted differently.
5. Develop good relationships between the employer, staff, and the customers because of better communication. 

Key Concepts

1. Nonverbal communication
2. Body language
3. Kinesics
4. Micro expressions
5. Oculesics
6. Proxemics
7. Haptics
8. Vocalics
9. Olfactics
10. Chronemics
11. Objectics
12. Gustorics
13. Breathing
14. Incongruence between verbal and nonverbal messages
15. Cultural differences
16. High/Low-context and Multi-active cultures
17. Open and conservative societies

Material

1. Full Program in PDF (94 pages)
   • Theoretical Part (66 pages)
   • Practical Exercises (6 exercises)
2. Power Point Presentation (174 slides)

WORKBOOK

I- Detecting Nonverbal Signals

II- Assessing Your Public Speaking Skills

III- Assessing Mark Zuckerberg

IV- Improving an Employee’s Communication Skills

V- Developing a Regional Profile

VI- Body Language Self-Assessment